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Support
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RM Media People
Communication (Pvt.) Ltd.
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We are widely known as having the excellent standards of
customer care in the market. With products supplied or service to your
individual requirements and the assurance of knowledgeable advice, or
target is to provide the support your business needs to maintain overall
optimum efficiency and productivity
Telephonic Support
With our dedicated Customer care cell , monitored by field engineers,
fast professional help is available at the end of the line.
Field Support
With an average response time of less than 3 hours, and over 82 field
engineer’s country wide ready to respond, we will minimize your down
time. We service customers on a countrywide basis, with the local
deliveries made using our11 strong fleet of vans and regional orders are
delivered using Gati freight carriers.
Delivery;
Our turnaround from confirmed order 24 hours on PAN India basis and
emergency order can be delivered within 3-8 hours. Having said that
however back orders are a reality in the Printing, stationery &
copying business, to combat this reality we have systems to reduce our
back order position to a minimum.
Stockholding;
we carry substantial inventory, which is made up to 6000 lines of
stationery, average 50-60 types of copiers,printers parts with
consumables & stock of paper best paper for immediate printing in
our press. Our stock is tightly controlled with stock level to ensure
optimum stock holding to service you, the client.
Backups: Full backups are done on daily basis &
month end backups are conducted.
Infrastructure + Experience + Service Levels + Competitive
Pricings
We would like to take the opportunity to invite you to our premises. The
visit will give an insight in to our operations, infrastructure &
various other facilities.
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